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Help & Safety

Report a Problem

If something isn't working right, or you've come across behavior that doesn't belong on AffirmSpace, let us know. This page covers both technical issues and safety concerns.

Whether you've found a technical bug, are having trouble accessing your account, or need to report something involving another user, you can use the form below to send us a report.

What You Can Report

You can use this page for both technical problems and safety or behavior concerns.

Technical Issues

  • App crashes or bugs
  • Features not working as expected
  • Payment or billing issues
  • Login or account access problems

Safety & Behavior Issues

  • Harassment, abuse, or hate speech
  • Fake profiles or impersonation
  • Inappropriate content or photos
  • Any behavior that violates our Community Guidelines

How to Report

Use the contact form to send us your report. Since the form doesn't have separate fields for every detail, please include as much of the following as you can in your message.

What happened — a short description of the issue.
Other user — their username or profile, if possible.
When it happened — include the approximate date or time.
Screenshots — include them if available.
If the form doesn't support attachments, screenshots can also be emailed to info@affirmspace.com.

Send Us a Report

Please provide as much detail as possible so our team can understand and review the issue.

What Happens Next

We review every report that comes in.

Our team reviews every report that comes in. Depending on what's reported, this may mean fixing a technical issue or reviewing and taking action against an account that violates our guidelines.

Technical issues may be investigated and addressed by our team.
Reports involving users or content may be reviewed against our guidelines.
Depending on the circumstances, action may include warnings, content removal, or account suspension.

If It's Urgent

If you're reporting something involving child safety or immediate harm, please see the Child Safety Standards section in the Privacy Policy for how to report it directly. If there is any immediate danger, please contact local authorities first.

We're Here to Help

We aim to respond to every message as quickly as we can. If you need help with a report or have a question before submitting one, contact us directly.

info@affirmspace.com
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